HVAC Professionalism Basics

HVAC professionalism is essential on every call. Do you follow the rules every time? It's completely feasible! Here's a refresher course:

  • Act: Be friendly, open, knowledgeable, and courteous. Period.
  • Dress: Business casual is optimal for this line of work and your customers. You don't want to look unapproachable, but it's important to have a standard. Above all, wear items that are appropriate for the job (such as boots and light-weight cloth).
  • Present: The goal here is to make the experience as user-friendly as possible. Do you have certain tools such as a tablet that would make presentation easier? Look into how to be efficient, clean, and quick.

What are some of your favorite tricks for making the right impression?

Still Hungry?

More Information, Training, and Tips