An open company culture could transform your work environment. What does it mean? It means that the office and work environment is set up in such a way that interaction is unavoidable and encouraged. It's a new concept to HVAC businesses.
Here's how it could be the best thing you've ever done for your business:
1. Encourage collaboration. Instead of performing jobs in silos, employees in an open environment are encouraged to work together to solve problems.
2. Unify the company. The high-performance team is a unified one. They know what the common goal is, they work together to fulfill that goal everyday, and they genuinely respect each other.
3. Improve customer experience. Imagine a world in which customers have a whole team to support them, instead of one technician with (potentially) limited resources. That's what a collaborative team will provide.
A common theme among these advantages? Communication.
How do you think an open environment could work for HVAC companies?