Leadership is a verb — not a noun

Managers need to refocus their perspective and look at every angle of what a "leader" means. We break it down as both a noun and a verb - and why leaders should concentrate on the latter.

As a noun

A leader is someone who can graciously lead a team to success, often without them realizing it. A leader is someone who:

  • Is communicative with everyone he comes in contact with. No one can read your mind.
  • Is confident about her abilities to know when the customer is right and when the customer is wrong.
  • Is honest about what he knows and doesn’t know, and finds the right people to get the right answers.
  • Is empowering, not just to himself or herself, but to the entire team and customers, too.

As a verb

A leader is someone who:

  • Asks questions and gets to know the team members, their abilities, and how that fits in with business needs.
  • Earns respect and loyalty instead of demanding it.
  • Leverages the strengths of team members instead of focusing on improving weaknesses.
  • Focuses on what needs to get done and keeps the team on track, but has fun when it's appropriate.

Do you have these leadership qualities, both as a noun and a verb? What are you doing, and how are you acting as a leader? Tweet @HVACLearning and share what qualities you think are important to leadership.

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