The secret of successful HVAC companies: forever learners

Those who find themselves at the top of a company never say, "I'm done learning."

In the daily grind, you might lose sight of what got you there in the first place: education and a desire to learn. But think about it, HVAC technicians couldn't walk into a customer's home without product knowledge and current industry standards. HVAC salespeople wouldn't know the first thing about selling such a niche product without it. From technicians to office staff, new hires to CEOs, continuing education is essential to staying on top of your game.

Here are three traits forever learners and successful people have in common:

1. The drive for results is as essential as breathing.

Every leader I've met with is driven to achieve results. Results don't happen if you're stuck doing what you've "always done." Every good leader has a good grasp on this and is constantly evaluating and motivating. 

2. Leadership is learned.

They say some are born leaders, but I believe that the best leaders have learned their craft and continued to perfect it over time. The best leaders don't have all the answers all the time, but they're smart about how they get them.

3. The greatest challenge always comes from within.

A drive for constant self-improvement is essential for any great leader. This means that yes, going back to class (at any age), isn't something anyone should be ashamed of; It should be encouraged.

 


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