Effective March 1, 2004
Residential Product Return Policy
Thank you for your business!
Should you need to return a purchase you have made from Lennox, a Return Authorization must be obtained prior to any item(s) being returned.
- Item(s) eligible for return must be new, unused, free of defect and in original packaging.
- Returns will be accepted up to 90 days from date of original invoice.
- The standard restocking fee will be waived on all returns made within 30 calendar days of the original invoice date.
- Any item(s) returned after 30 calendar days from the date of invoice will be assessed the standard restocking fee of 15% or $25.00, whichever is greater.
Or call 1-800-4LENNOX to obtain more information on the Lennox Return Policy.