Turning good people into great HVAC professionals.
Lennox’s very own training group, Lennox Learning Solutions, helps you and your teams operate at peak performance by providing the skills they need to excel. Whether you’re looking to bring a new employee up to speed, expand a tech’s skills or turn a salesperson into a sales dynamo, Lennox Learning Solutions offers the industry-leading classes that can assist you in making your entire company better.
Hear these testimonials from real customers.
Make the most of every employee, every sale and every service call. Lennox Learning Solutions can help you achieve real savings in your training costs, while enabling you to build your business into a powerhouse of productivity and profitability.
Lennox Learning Solutions improves profitability.
- Training a technician in-house can be very costly and time-consuming. Lennox Learning Solutions requires far less time and money to train your techs. In just four weeks, our Build-A-Tech® course turns individuals with an interest in HVAC and a strong desire to learn into confident, skilled maintenance technicians, and many complete the course NATE certified.**
- Better and more training means fewer service callbacks. It’s tough to put a number on lost customer confidence, but the wasted gas and lost time are enough to make callbacks a huge liability.
- Giving your employees more and better training opportunities helps to increase their morale and loyalty. The National Research Business Institute reports that 23% of employees leave due to a lack of opportunity for professional development.
- While the true cost of employee turnover is difficult to measure, many sources put the monetary loss at 20 - 150% of an employee’s annual compensation. It could easily cost a dealer $65,000 to replace even a junior-level technician.*
- No business can grow without sales. Our unique Build-A-Salesperson® program turns new HVAC sales professionals into knowledgeable Comfort Advisors with increased closing rates of 50% or more.**
A good HVAC team never stops learning, and if you really want to increase efficiency and profits, they should learn from the best. Our convenient and affordable Lennox Learning Solutions classes help turn good people into great HVAC professionals.
*Based on data from payscale.com.
**Results may vary.
Meet the Lennox Learning Solutions Team
Melonie Carnegie | Director
Melonie Carnegie brings her strong leadership and coaching skills to the Learning Solutions team, after most recently serving as Regional Sales Director for the Southeast Region. Prior to joining Lennox, Melonie held sales leadership positions with W.W. Grainger and Ford Motor Company.
She holds a Bachelor’s of Science Degree in Marketing from Jackson State University, an MBA from Clark Atlanta University, and is currently completing a Master’s of Science in Sales Leadership.
Vickie Ashmore
Sales & Marketing Manager
Dave Nichols
Training Manager
Ryan Cook
Ops & Development Manager
Brittani Youman
Field Sales Trainer
Megan Evans
Training Lead
Heather Laubhan
Training and Billing Coordinator
Meagan Wilson
Marketing Programs Specialist
Anastacia Griffith
Marketing Programs Specialist
Megan Chasser
Marketing Administrator
Scott Cooper
Instructional Designer
Michael Boyett
Instructional Designer
Joel Adams
Instructional Designer
Blair Ballard
Online Learning Admin
Darius Sharp
FTC Mini-School Admin
Elaine Garcia
Training Customer Support
Nichol Eismann
Training Customer Support