Service Sales Excellence - VILT™
Live virtual course designed to give your techs the knowledge and confidence they need to communicate with customers and sell maintenance agreements.
The latest innovative training from HVAC Learning Solutions has arrived! This is not just another online course or webinar. Service Sales Excellence – vILT™ is built on our cutting-edge Virtual Instructor-Led Training platform. The program is highly interactive, commanding student engagement every 4 minutes.
Virtual = No travel time. Service Sales Excellence – vILT™ is taught over four consecutive mornings, in one 1.5 hour session per day. This leaves the rest of the day free for service calls and gives techs the opportunity to practice what they learned that morning.
- Communication for Technicians
- Repair vs. Replace
- Learn to Listen
- Selling Techniques for maintenance agreements
Your techs are already on the front lines. Put them on the cutting edge. Sign them up for Service Sales Excellence – vILT™.
Four-week technical training course designed to transform anyone with an interest in HVAC into a skilled technician.
Whether you want to train an employee or polish your own skills, BuildATech is your route to a professional and proficient technical staff that can create long-term customer relationships. This high-octane training features a series of webinars and online courses in week one, followed by three weeks of customized hands-on instruction at our training centers in Atlanta, GA, Dallas, TX or Columbus, OH.
In just four weeks, your technical employee will be equipped with all the skills they need to tackle the toughest installation or repair issues.
- Building long-term customer relationships
- Practicing expert-level installation skills
- Enhancing repair knowledge base
Are you ready to equip your sales staff with the tools for massive growth in sales revenue?
We built this program to mold your new HVAC salesperson into a retail sales pro, who will deliver exceptional value to your customers and grow your business.
Many BuildASalesperson® graduates achieve annual sales in excess of $1.2 million*, and experience closing rates above 50 percent. Some students have realized total sales volume over $2.2 million*.
*Results may vary.
- Blended online and instructor-led learning format
- Learning the fundamentals of sales
- Training on Lennox products, and performing assessments to better serve customers
Need to train a new technician, but can’t spare them for the instructor-led class time?
Try Virtual BuildATech®.
This program is modeled after our traditional Instructor-led BuildATech® program, without the travel time. This unique online course gives your new hire the chance to learn on the job, while completing virtual training through the proven curriculum from our highly successful four-week BuildATech® program.
- Five proctored tests throughout the course measure student progress and set them up for success
- Online, 3D simulations allow students to practice troubleshooting with realistic equipment, in a virtual house
- With 24/7 access and a self-paced schedule, Virtual BuildATech® can be completed in as little as 4 weeks*
*Average completion time is between 3 to 6 months.