How to take advantage of LennoxPros shipment visibility
The LennoxPros shipment visibility provides the functionality to monitor your shipments anytime, anywhere.
There are two ways of signing up:
You can access your preferences and opt-in to receive either text notifications, email or both.
To setup your preferences, log in to LennoxPros.com and follow the steps below:
Opting in via My Profile
1. Access the My Account link in the top navigation.
2. Click on My Profile.
3. Once the page loads, scroll to the Notifications section.
4. Select, I would like to receive shipping notifications via my mobile device to receive texts to your phone.
5. Select, I would like to receive shipping notifications via email to receive email notifications.
6. Save changes.
Confirming your text or email notification preferences
1. When placing an order, you’ll be prompted on the order confirmation page if you would like to receive notifications.
2. Auto select will populate yes if you’ve opted-in per above steps.
3. Leave notifications checked and you’ll receive them.
4. Uncheck ones you don’t want and you won’t receive notifications for the order you just placed.
Opting in via Order Confirmation
If you have not opted-in via the My Profile section, you will receive a notification box on the order confirmation asking if you would like to opt-in for future orders.
Click on the My Account button and follow the steps in the My Profile update section above.
Texting How-to
When you’ve successfully opted in you will receive the below notification:
Once you begin creating transactions, you will see the below examples:
Email How-to
When you’ve successfully opted in you will receive the below email notifications:
Your LennoxPros Order is Accepted!
Your LennoxPros Order has Shipped!
Your LennoxPros Order has been Delivered!
Opting Out
Text Notifications
You will always have the option to opt-out of text messages via your device. Simply reply STOPSHIP to a notification you’ve received from Lennox.
From My Profile section above. Uncheck the, I would like to receive shipping notifications via email box and save changes. This will remove you from receiving email notifications.