Dispatch Training
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Course Description
Most contractors would say a dispatcher’s job is “to fill the board!” But that’s not it… The real job of a dispatcher is to maximize revenue. Sometimes it requires rescheduling people. It requires being able to handle upset customers. But a dispatcher has to be trained in using the opportunities a company has to maximize revenue.
What you'll learn
- Learn how to use the Pattern for Excellence in communication with technicians
- The communication techniques that make a dispatcher persuasive and likable to customers and their team members
- How to win the moment on inbound and outbound calls to create more opportunities for your company
- Learn to prioritize high-value customers without upsetting lower-value customers
Ready to take the next step in your career?
Register NowLive Streaming
Dispatch training delivered to your home or office computer. In the live streaming class, participants meet online with a live instructor for four-hour class segments, in one day.
To access schedule and registration, please login to your Lennox Pros account.
Live Streaming Benefits
- Real-time, live instruction and classroom participation, without travel.
- Learn new concepts or refresh existing knowledge to enhance on-the-job performance.
- Four-hour morning sessions leave time to answer calls for the remainder of the day.
2024 Program Pricing
$500 USD Non-Premier
$400 USD Premier Dealer (20% Discount)
Pricing subject to change2023 Course Schedule
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Testimonials
“Your coaching has been instrumental to our continued growth. I will forever be grateful to Power Selling Pros for a job well done and will coninute to refer you guys to my colleagues. Since we’re been working with you and PSP our booking percentage have gone from 39% to 83%.”
“We hear our team answering the phones now, and we smile. I just can’t believe it…The results have been very dramatic. We’re 5 stars on Google, customers are so happy, customers say they are thrilled. It’s absolutely changed our culture for the better. I would never not partner with Power Selling Pros…it’s the real deal.”
Get NATE credit for your Learning Solutions training hours.
And we’ll send the hours you earn directly to NATE on your behalf.
It’s simple. Register your NATE I.D. with us, make sure you’re logged into your lennoxpros.com page, click here, and follow the instructions on the page.